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CurrentWe would like to inform all our clients that as of the 1st September 2022, all insurance claims processed via a claim form or electronic portal will be subject to an insurance administration fee.
The fees will be £5 for an indirect claim and £20 for a direct claim. This will be invoiced each time a claim is processed, including for each continuation claim for ongoing conditions. This will not affect your excess payments or your insurance policy.
Please note we aim to process most insurance claims within 3 weeks. However, in busy periods this may take as long as 4 weeks. It takes many hours of administration time to process insurance claims and to continue offering this service for our clients we appreciated your understanding in these matters.
Thank you, The Practice Team