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COVID-19 Update 11/09/20

Article Status: 
Current

 

In line with current Government guidelines as to the control of coronavirus, we are continuing to adapt our working practices. 
For patients of all species we continue to request that clients do not enter the building unless this is unavoidable. 

 

FARM

Work for production animals continues as normal.  Emergency cover will always take priority.
Visits should take place in well-ventilated areas / outside and animals should be restrained to allow a 2 metre (cow length) distance between vet and farm staff.
For up to date information regarding TB testing, the TB Hub website is an excellent resource and can be accessed here.

 

PETS

Our Saltash and Looe branches have re-opened for appointments. Further information can be found on our Saltash and Looe pages.
We have adapted our working practises in order to continue to protect both our staff and our clients.

We are continuing to carry out telephone consultations, and are also carrying out consultations at the practice where deemed appropriate.
Telephone consultations are charged at a reduced rate from our standard consultation; if a physical examination is consequently deemed necessary there will be no charge for the initial telephone consultation and the appointment will be charged at the normal rate.
If an examination is necessary your pet will be taken into the practice by the vet to be examined, with the aid of a trained nurse.
Findings and further diagnostic procedures or treatment requirements will be discussed with you as required.

We are now able to carry out puppy and kitten vaccinations and boosters on a case-by-case basis.  We will be offering a 'vaccination amnesty' in order to ensure full protection for your pets as soon as restrictions are lifted.

Prescriptions: if your pet is on medication for an ongoing condition we will endeavour to maintain this supply.  Please phone us for advice if needed.

 

EQUINE

We are now providing - as much as possible - a normal service.  We ask that social distancing measures are observed during visits.
A vaccination amnesty will be available for clients needing to restart vaccinations.

 

Many thanks to all our clients for your continued understanding in these exceptional times.